king ph Privacy Policy

When you register an account with king ph, we collect personal information such as your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information you provide when you contact our support team, complete identity verification, or update your account profile. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We may also collect information about the games you play, the bets you place, and the transactions you make, which helps us personalise your experience and comply with our regulatory obligations. All data collection is carried out in a lawful, fair, and transparent manner. We only collect information that is necessary for the purposes described in this policy.

The personal information we collect is used primarily to operate and manage your king ph account, process deposits and withdrawals in Philippine pesos, and deliver the gaming services you have requested. We use your data to verify your identity, prevent fraud, and ensure that our platform is used only by eligible players aged 18 and above in the Philippines. Your contact details allow us to send you important account notifications, transaction confirmations, and updates about changes to our policies or services. We may also use aggregated, anonymised data to analyse platform performance, improve our game offerings, and understand how players interact with our site. We do not use your personal information to send unsolicited marketing communications without your consent. Any automated decision-making that may affect your account — such as fraud detection — is subject to human review upon request. Your data is never used in ways that are incompatible with the purposes for which it was originally collected.

king ph does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by law or to protect the rights and safety of our users. If king ph undergoes a business restructuring, merger, or acquisition, your data may be transferred to the new entity, subject to the same privacy protections described in this policy. We will always inform you of any significant changes to how your data is shared. We do not share your data with any third party for purposes beyond what is strictly necessary to deliver our services. All third-party partners we work with are carefully vetted to ensure they meet appropriate data protection standards.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and sensitive account information is stored using secure, access-controlled systems. Our team regularly reviews and updates our security practices to address emerging threats and ensure ongoing compliance with applicable data protection standards. Access to personal data within king ph is restricted to authorised personnel who need it to perform their job functions, and all staff are trained on data privacy responsibilities. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players and relevant authorities in accordance with applicable regulations. We encourage you to use a strong, unique password for your king ph account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please report it immediately through our FAQ page.

As a player using king ph from the Philippines, you have the right to access the personal information we hold about you at any time by submitting a request through our support channels. You may also request that we correct any inaccurate or incomplete data, or ask us to delete your personal information where it is no longer necessary for the purposes for which it was collected. In certain circumstances, you have the right to restrict or object to the processing of your data, and we will respond to such requests within a reasonable timeframe. If you wish to receive a copy of your personal data in a portable format, you may make a data portability request and we will provide it where technically feasible. Please note that some data may need to be retained for legal, regulatory, or fraud prevention purposes even after an account is closed. To exercise any of these rights, you can reach our support team at the contact details provided on this page. We are committed to handling all data rights requests promptly and transparently.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents may be kept for a minimum period as required by applicable Philippine regulations and anti-money laundering rules. Once the retention period has expired and there is no longer a legal basis for keeping your data, we will securely delete or anonymise it. If you close your account, we will begin the data retention review process and inform you of the applicable retention periods. Data that has been anonymised and can no longer identify you may be retained indefinitely for statistical and analytical purposes. We do not keep your personal information for longer than is necessary, and we review our retention schedules regularly. For specific questions about how long particular types of data are kept, please visit our FAQ page.

king ph may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will publish the updated policy on this page with a revised effective date and, where appropriate, notify you through your registered email address or a platform notification. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of king ph after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure. Previous versions of this policy are available upon request. For any questions about this policy or how your data is handled, please visit our FAQ page.